Need more control over your domains? A reseller plan may be the answer.
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Jun
24
By jason 2 comments
We have had quite a few customers ask us recently, how do we provide our webmaster/designer/friend/brother/etc with access to only one domain on our account, but not the whole account? Well, with a regular web hosting account unfortunately there is no current way to provide full access to a particular domain without providing access to all of them. You can create an FTP account to allow them to access files only for a particular domain, but if you want to give them access to your control panel then it's all or nothing. There is another way though.
Reseller Hosting will provide you with exactly this level of control, and more. You don't need to actually resell hosting to have a reseller account. With a reseller account you can create separate control panel accounts for each domain you want to provide control for, and you can even take it one step further and provide a certain custom limitations and quota's by creating your own hosting plan for that account.
If you're having a hard time justifying the higher cost of a reseller account there is something else to consider. A reseller account removes the limitation of our policy to limit your regular account to one account holder, so you can share the reseller account with your friend, family, business partner, etc by creating accounts for them. They will not be able to access your accounts, and you can limit their accounts so they don't chance using all of your storage or transfer resources too.
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RE: Selling the Cloud
Very good insight, and you seem to have an excellent understanding of the benefits of Cloud. First though, you're not the only customer as although the Cloud Web brand is new, we combined all other shared hosting products built from the last 12 years into one so we have thousands of domains hosted at the moment, which still is not a lot but we are sustainable. Btw, you can "sign up" to post these comments as yourself instead of anonymously if you like, and even link that account to your Facebook account by going HERE.
There are different ways to implement cloud. Not all of them are geo-redundant (when you say a different city). While our infrastructure is geo-redundant capable, we are not utilizing this for Cloud Web at the present time. The reason is simply economics and risk. We have been in Equinix for about 7 years now, and it has been 100%. Not 99.999%, but actually 100%. When the numbers with this Data Center are so good, there is very little benefit to adding geo-redundancy to a shared hosting platform as it is quite complex, and costly so the savings we pass on to our customers now by not being geo-redundant is far more than worth it.
Cloud is not tied to a physical server, they use server resources as a commodity so the loss of a server has little to no effect. Only if an active application is running on that particular server could it go down very briefly, but our cloud is self-healing so it would restart that application (or website) on another available server instantly and automatically.
It is replicating itself across multiple servers all the time, so data loss, catastrophic failures, etc are covered.
It is very expandable. If we need more storage space we just click a button and reboot the kernel of that application so it sees the new storage and we can expand. If we need more bandwidth.. well.. each application can utilize 1Gbps of bandwidth right now so we just won't need more of that but it is scalable as well.
Cloud resources and benefits are uniquely different as you can see as traditional hosting has common pitfalls and problems inherent in the nature of the design. It's limited by that one physical server, whatever storage it has attached to it, the CPU/RAM resources on it, and as you noticed it is dependent on a physical technician in the event of a problem. While we still have engineers to correct hardware concerns, they are not customer impacting when that happens as no single server is responsible for any environment in Cloud.
Selling the Cloud
Jason - I'm not a great wordsmith but want to use the change to Cloudweb as a benefit to my clients. In the hope that I'm not your only customer, and as you haven't got a forum yet, maybe they will read this and comment?
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As an open comment to others, having ploughed through wikipedia etc - just exactly what are the customer benefits of the Cloud? I wrote this - anything wrong or could be added?
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There are many ways to make your web site better and produce more for you.
And your web designer will be working hard on new content and search engine optimisation.
What I can do is make sure your site is never down, resources can expand instantly if needed and be very very fast.
Of course even Google and Amazon have problems but they are usually solved within minutes - occasionally a few hours.
But meanwhile their site is switched to alternative servers so that customers don't notice.
This is because they utilise The Cloud.
I shall be moving your site to The Cloud so that:
* It wont be dependent on one operating system on one server in one office in one city.
* It wont be sharing resources with other web sites that might be greedier than yours.
* It wont be down for hours while an engineer repairs the machine.
>> It will still be accessible and controllable in the usual way.
>> It will have copies on different servers ready to jump into action if there is ever a problem.
>> It will be able to expand and grab whatever bandwidth or space it needs.
>> It will be up 99.99% uptime not 99 ish%.
And - response time.
You should see the downloading of pages on your site by your customers speed up dramatically.
Many of my own site use a Content Management System (CMS) called Joomla.
It is a godsend for web designers and clients alike. It is also excellent in handling customers, newsletters and many other issues for you.
But it makes heavy use of databases and they in particular will improve greatly due to our move.
Added to all this I have the promise of fast responses if and when I need support, which I can pass on to you.
Of course all this costs money.
But no more than you are paying already.
Prices remain the same!