Legal
Cloud Web has two main documents that serve as the Contract for all customers accounts. These documents will be published here and may be linked directly for your convenience.
Terms of Service
This agreement serves as the primary document between Cloud Web and all customers and contains the rights, duties, and obligations of both Cloud Web and the customer.
Cloud Web's Usage Policy is designed to protect both Cloud Web, and it's users from illegal, damaging, and inappropriate behavior by users of Cloud Web services. All customers are subject to the terms and conditions of the Acceptable Usage Policy.
The Service Level Agreement (SLA) guarantees at least 99.99% up-time for your account. If account service is unavailable you may be eligible for a credit to your account.
If you have any questions about our legal policies or the practices described therein, you may Email legal@cloudweb.com.
Latest Blog Posts
-
Feb 28, 2014
Datacenter Upgrades Result in Increased Routing Capacity and Improved Interconnect Speed By Lewis
-
Jan 14, 2014
5 Reasons to Switch to Cloud Hosting By Brent
-
Oct 28, 2013
New Cloud Server Pricing By jennifer
"Cloud Web has been a fantastic web host for our Church. We have been pleased-plus with all contacts and service. I could not hope for a better group to be associated with. Thanks for all you do for us."